# General **URL:** https://community.epicollect.net/c/general/1.md [Latest](https://community.epicollect.net/latest.md) · [Categories](https://community.epicollect.net/categories.md) --- ## [Citing Epicollect5](https://community.epicollect.net/t/citing-epicollect5/530)
**Author:** [@Agustin\_Diez-Castill](https://community.epicollect.net/u/Agustin_Diez-Castill)\ **Replies:** 1\ **Last updated:** [February 24, 2023, 3:32pm UTC](https://community.epicollect.net/t/citing-epicollect5/530 "2023-02-24T15:32:05Z")
Hi, Maybe this is a silly question. What is the best way to cite epicollect5? Centre for Genomic Pathogen Surveillance(2023) https://five.epicollect.net v4.2.0 Aanensen, D. M., Huntley, D. M., Menegazzo, M., Powell, C… --- ## [Downloading Media](https://community.epicollect.net/t/downloading-media/48)
**Author:** [@Epicollect5](https://community.epicollect.net/u/Epicollect5)\ **Replies:** 2\ **Last updated:** [May 31, 2024, 11:14am UTC](https://community.epicollect.net/t/downloading-media/48 "2024-05-31T11:14:33Z")
If the project is public a public URL to each media is provided in the csv file. If the project is private, we only provide the file name, as there is not a public URL. You can still view your media via the dataviewer a… --- ## [Project and form structure](https://community.epicollect.net/t/project-and-form-structure/1294)
**Author:** [@jeremy.worrell](https://community.epicollect.net/u/jeremy.worrell)\ **Replies:** 1\ **Last updated:** [September 26, 2026, 8:44am UTC](https://community.epicollect.net/t/project-and-form-structure/1294 "2026-09-26T08:44:27Z")
Project Name (if applicable, otherwise just type n/a) n/a Question I work with an organisation that runs wildlife surveys. We want an Epicollect project with a form for the survey event itself, then multiple types of c… --- ## [New Android update ruined UI of forms](https://community.epicollect.net/t/new-android-update-ruined-ui-of-forms/1291)
**Author:** [@Hidrolog\_2\_Arso](https://community.epicollect.net/u/Hidrolog_2_Arso)\ **Replies:** 1\ **Last updated:** [September 17, 2026, 8:30am UTC](https://community.epicollect.net/t/new-android-update-ruined-ui-of-forms/1291 "2026-09-17T08:30:24Z")
Project Name (if applicable, otherwise just type n/a) Podzemne vode aluvij 2026 Question The last android update changed the UI of writing in form. When click next row, the camera doesn’t follow where you write. The las… --- ## [Users not receiving log in code](https://community.epicollect.net/t/users-not-receiving-log-in-code/1289)
**Author:** [@aamcg](https://community.epicollect.net/u/aamcg)\ **Replies:** 2\ **Last updated:** [September 22, 2026, 8:24am UTC](https://community.epicollect.net/t/users-not-receiving-log-in-code/1289 "2026-09-22T08:24:35Z")
Project Name (if applicable, otherwise just type n/a) n/a Question I’ve had two people email me today specifically mentioning they cannot log in to epicollect as they are not receiving the log in codes. They are trying … --- ## [Data entered from computer not showing in my mobile](https://community.epicollect.net/t/data-entered-from-computer-not-showing-in-my-mobile/1286)
**Author:** [@Hafeeka\_MBBS](https://community.epicollect.net/u/Hafeeka_MBBS)\ **Replies:** 1\ **Last updated:** [September 2, 2026, 9:12am UTC](https://community.epicollect.net/t/data-entered-from-computer-not-showing-in-my-mobile/1286 "2026-09-02T09:12:42Z")
Project Name (if applicable, otherwise just type n/a) ANC CARE UTILIZATION AND OUT OF POCKET EXPENDITURE Question Actually till now I’ve entered data from my computer with the same Google account today only I downloaded… --- ## [During upload data asked update /i not sure/ then missi](https://community.epicollect.net/t/during-upload-data-asked-update-i-not-sure-then-missi/1282)
**Author:** [@Mungunbaganaa\_Sukh-O](https://community.epicollect.net/u/Mungunbaganaa_Sukh-O)\ **Replies:** 1\ **Last updated:** [August 24, 2026, 9:17am UTC](https://community.epicollect.net/t/during-upload-data-asked-update-i-not-sure-then-missi/1282 "2026-08-24T09:17:26Z")
Project Name (if applicable, otherwise just type n/a) Wetland condition NCZD Question During upload data epicollect asked update /i not sure/ then missed collected data some entries I confirm I have read the User Guide… --- ## [deletion of multiple entries](https://community.epicollect.net/t/deletion-of-multiple-entries/1281)
**Author:** [@smita\_kasinath](https://community.epicollect.net/u/smita_kasinath)\ **Replies:** 1\ **Last updated:** [August 19, 2026, 1:30pm UTC](https://community.epicollect.net/t/deletion-of-multiple-entries/1281 "2026-08-19T13:30:28Z")
Project Name (if applicable, otherwise just type n/a) Creating Futures Question Is it possible to select and delete multiple entries, either through csv upload or through the view data page? I confirm I have read the U… --- ## [Problema cuando se toma una fotografia](https://community.epicollect.net/t/problema-cuando-se-toma-una-fotografia/1279)
**Author:** [@PLN\_Manuel\_Alfonso\_M](https://community.epicollect.net/u/PLN_Manuel_Alfonso_M)\ **Replies:** 1\ **Last updated:** [August 17, 2026, 9:06am UTC](https://community.epicollect.net/t/problema-cuando-se-toma-una-fotografia/1279 "2026-08-17T09:06:45Z")
Project Name (if applicable, otherwise just type n/a) VISITAS INTRADOMICILIARIAS ETV SSM Question buenos dias cordial saludo, se ha venido presentando un error cuando se toma una foto, cuando se hace eso automaticamente… --- ## [Saving gives error after deleting a media file](https://community.epicollect.net/t/saving-gives-error-after-deleting-a-media-file/1278)
**Author:** [@petra\_b](https://community.epicollect.net/u/petra_b)\ **Replies:** 1\ **Last updated:** [August 14, 2026, 1:03pm UTC](https://community.epicollect.net/t/saving-gives-error-after-deleting-a-media-file/1278 "2026-08-14T13:03:23Z")
Project Name (if applicable, otherwise just type n/a) n/a Question After I delete media files (already uploaded or not), I cannot save the item anymore. Goal is to delete a photo or to replace a photo. After the Save b… --- ## [Creator has been changed to collector on own projects ](https://community.epicollect.net/t/creator-has-been-changed-to-collector-on-own-projects/1276)
**Author:** [@Nessie\_w](https://community.epicollect.net/u/Nessie_w)\ **Replies:** 1\ **Last updated:** [August 7, 2026, 8:47am UTC](https://community.epicollect.net/t/creator-has-been-changed-to-collector-on-own-projects/1276 "2026-08-07T08:47:40Z")
Project Name (if applicable, otherwise just type n/a) 2026 OHBR Survey Form Question I have five projects, all under the same email address and on three of them (including the one named above) I have somehow been change… --- ## [Entries are not synchronized](https://community.epicollect.net/t/entries-are-not-synchronized/1274)
**Author:** [@Jose](https://community.epicollect.net/u/Jose)\ **Replies:** 2\ **Last updated:** [August 8, 2026, 1:58am UTC](https://community.epicollect.net/t/entries-are-not-synchronized/1274 "2026-08-08T01:58:44Z")
Project Name (if applicable, otherwise just type n/a) n/a Question I have 0/67 that aren’t syncing, but in the end I get a message saying that they did sync. I can’t upload photos or other data. I confirm I have read t… --- ## [Captcha verification failure](https://community.epicollect.net/t/captcha-verification-failure/1269)
**Author:** [@KylieB](https://community.epicollect.net/u/KylieB)\ **Replies:** 2\ **Last updated:** [August 10, 2026, 4:24am UTC](https://community.epicollect.net/t/captcha-verification-failure/1269 "2026-08-10T04:24:33Z")
Project Name (if applicable, otherwise just type n/a) n/a Question Hello I have previously been able to access my account; however now I keep getting an error message stating “Captcha verification failed”. Other users … --- ## ["View" and "Delete" buttons on data table unresponsive ](https://community.epicollect.net/t/view-and-delete-buttons-on-data-table-unresponsive/1261)
**Author:** [@Paritosh\_Singh\_Rana](https://community.epicollect.net/u/Paritosh_Singh_Rana)\ **Replies:** 2\ **Last updated:** [July 10, 2026, 11:13am UTC](https://community.epicollect.net/t/view-and-delete-buttons-on-data-table-unresponsive/1261 "2026-07-10T11:13:43Z")
Project Name (if applicable, otherwise just type n/a) N/A Question Hi Epicollect5 Support Team, I am experiencing an issue on the web application where the “View” (green eye) and “Delete” (red trash can) buttons on the… --- ## [Regarding the id being automatically displayed](https://community.epicollect.net/t/regarding-the-id-being-automatically-displayed/1257)
**Author:** [@Bhargavi\_P](https://community.epicollect.net/u/Bhargavi_P)\ **Replies:** 1\ **Last updated:** [June 26, 2026, 8:52am UTC](https://community.epicollect.net/t/regarding-the-id-being-automatically-displayed/1257 "2026-06-26T08:52:25Z")
Project Name (if applicable, otherwise just type n/a) Not applicable Question Hi so I need an info, we’re creating a project where we’ll be collecting 5 different questions. So I have created a parent questionnaire and … --- ## [Placeholder thumbnails not getting replaced](https://community.epicollect.net/t/placeholder-thumbnails-not-getting-replaced/1251)
**Author:** [@Homer\_Wesolowski](https://community.epicollect.net/u/Homer_Wesolowski)\ **Replies:** 2\ **Last updated:** [June 8, 2026, 2:56pm UTC](https://community.epicollect.net/t/placeholder-thumbnails-not-getting-replaced/1251 "2026-06-08T14:56:28Z")
Project Name (if applicable, otherwise just type n/a) TWI 2026 MRR Question A user complained about photo uploads taking longer than typical. While looking at the entries using the browser, I saw the placeholder thumbna… --- ## [Lost permission to manage a project](https://community.epicollect.net/t/lost-permission-to-manage-a-project/1250)
**Author:** [@Aaron](https://community.epicollect.net/u/Aaron)\ **Replies:** 5\ **Last updated:** [June 5, 2026, 8:19am UTC](https://community.epicollect.net/t/lost-permission-to-manage-a-project/1250 "2026-06-05T08:19:33Z")
Project Name (if applicable, otherwise just type n/a) Question I have lost the required permissions to manage a project and need to add students to it for their work ASAP. Is it possible to fix please? I’m not sure w… --- ## [error seleccion de fechas proyecto ](https://community.epicollect.net/t/error-seleccion-de-fechas-proyecto/1246)
**Author:** [@Jennifer](https://community.epicollect.net/u/Jennifer)\ **Replies:** 3\ **Last updated:** [May 22, 2026, 2:18pm UTC](https://community.epicollect.net/t/error-seleccion-de-fechas-proyecto/1246 "2026-05-22T14:18:22Z")
Project Name (if applicable, otherwise just type n/a) HUGCDN Question No puedo seleccionar fecha de entrada y por tanto no puedo avanzar en el registro de datos en la plataforma. No se abre el calendario. I confirm I h… --- ## [Offline epicollect5-server login page blank](https://community.epicollect.net/t/offline-epicollect5-server-login-page-blank/1243)
**Author:** [@zhangbingmedicine](https://community.epicollect.net/u/zhangbingmedicine)\ **Replies:** 1\ **Last updated:** [May 21, 2026, 12:53pm UTC](https://community.epicollect.net/t/offline-epicollect5-server-login-page-blank/1243 "2026-05-21T12:53:38Z")
Project Name (if applicable, otherwise just type n/a) n/a Question I’m in China. Due to recent regulations, I cannot use the Oxford-hosted (oversee host) Epicollect5 apps directly. I’ve set up a local/offline copy using… --- ## [Epicollect5 Google Integration](https://community.epicollect.net/t/epicollect5-google-integration/1237)
**Author:** [@Gerencia\_de\_Programa](https://community.epicollect.net/u/Gerencia_de_Programa)\ **Replies:** 1\ **Last updated:** [May 11, 2026, 7:53am UTC](https://community.epicollect.net/t/epicollect5-google-integration/1237 "2026-05-11T07:53:30Z")
Project Name (if applicable, otherwise just type n/a) LEVANTAMENTO Question Bom dia, estou tendo problemas em sincronizar os dados do epicollect com o google planilhas através do script. Já adicionei o epicollect na pla… --- ## [Google login to Epicollect5](https://community.epicollect.net/t/google-login-to-epicollect5/1234)
**Author:** [@ASHISH\_PUNDHIR](https://community.epicollect.net/u/ASHISH_PUNDHIR)\ **Replies:** 1\ **Last updated:** [May 7, 2026, 7:48am UTC](https://community.epicollect.net/t/google-login-to-epicollect5/1234 "2026-05-07T07:48:05Z")
Project Name (if applicable, otherwise just type n/a) n/a Question I am not able to login to Epicollect5 through Google. Earlier , when I use to type Epicollect5 in Google , there use to be a link for Epicollect5 login … --- ## [Textbox input issue](https://community.epicollect.net/t/textbox-input-issue/1228)
**Author:** [@ETV\_UAE\_DE\_SALUD\_DE](https://community.epicollect.net/u/ETV_UAE_DE_SALUD_DE)\ **Replies:** 1\ **Last updated:** [April 29, 2026, 5:19pm UTC](https://community.epicollect.net/t/textbox-input-issue/1228 "2026-04-29T17:19:23Z")
Project Name (if applicable, otherwise just type n/a) N/A Question Hello Epicollect support team, I would like to report an issue with textbox fields in the mobile application. The problem happens when entering text i… --- ## [Google Apps Script Integration Failing](https://community.epicollect.net/t/google-apps-script-integration-failing/1225)
**Author:** [@Getassew\_Engidaw](https://community.epicollect.net/u/Getassew_Engidaw)\ **Replies:** 1\ **Last updated:** [April 16, 2026, 2:24pm UTC](https://community.epicollect.net/t/google-apps-script-integration-failing/1225 "2026-04-16T14:24:25Z")
Project Name (if applicable, otherwise just type n/a) n/a Question Dear Team, Following the recent update on the Epicollect5 side, all Google Apps Script integrations used to sync data with Google Sheets have become co… --- ## [Bulk upload to edit entries with media files attached](https://community.epicollect.net/t/bulk-upload-to-edit-entries-with-media-files-attached/1214)
**Author:** [@MichaelC42](https://community.epicollect.net/u/MichaelC42)\ **Replies:** 1\ **Last updated:** [April 13, 2026, 8:28am UTC](https://community.epicollect.net/t/bulk-upload-to-edit-entries-with-media-files-attached/1214 "2026-04-13T08:28:39Z")
Project Name (if applicable, otherwise just type n/a) Wye Alliance Citizen Science Question I’d like to make some edits via Bulk Upload to around 200 entries in our database (which has 25K entries in total). Most of the… --- ## [ERROR DE SINCRONIZACION](https://community.epicollect.net/t/error-de-sincronizacion/1213)
**Author:** [@HMA](https://community.epicollect.net/u/HMA)\ **Replies:** 2\ **Last updated:** [April 21, 2026, 10:13am UTC](https://community.epicollect.net/t/error-de-sincronizacion/1213 "2026-04-21T10:13:54Z")
Project Name (if applicable, otherwise just type n/a) 1 FORMULARIO CARACTERIZACION 2026 Question Buenas tardes, tengo 2 usuarios del proyecto 1 FORMULARIO CARACTERIZACION 2026, en donde actualmente cuentan con todas las… --- ## [Not Recognizing Date issue](https://community.epicollect.net/t/not-recognizing-date-issue/1210)
**Author:** [@Addis\_Ababa\_Regional](https://community.epicollect.net/u/Addis_Ababa_Regional)\ **Replies:** 1\ **Last updated:** [April 7, 2026, 10:08pm UTC](https://community.epicollect.net/t/not-recognizing-date-issue/1210 "2026-04-07T22:08:27Z")
Project Name (if applicable, otherwise just type n/a) Question The entries titles (Kirkos Hilton Primary Clinic 14, Kirkos Radisson Primary Clinic 14, Kirkos Sunshine Clinic 14, and Kirkos Huderma Dermatology Specialty… --- ## [Adding entries from the EC5 Demo Project to mine](https://community.epicollect.net/t/adding-entries-from-the-ec5-demo-project-to-mine/1207)
**Author:** [@Robert](https://community.epicollect.net/u/Robert)\ **Replies:** 1\ **Last updated:** [March 22, 2026, 5:24pm UTC](https://community.epicollect.net/t/adding-entries-from-the-ec5-demo-project-to-mine/1207 "2026-03-22T17:24:05Z")
Project Name (if applicable, otherwise just type n/a) Robert Morris Allendale Woods Tree Inventory 2026 Question I started this project without knowing how to use Epicollect as well as I should have and added 35 entries… --- ## [Looking for the Contact email](https://community.epicollect.net/t/looking-for-the-contact-email/1203)
**Author:** [@Lea\_Lynx2026](https://community.epicollect.net/u/Lea_Lynx2026)\ **Replies:** 1\ **Last updated:** [March 12, 2026, 10:12am UTC](https://community.epicollect.net/t/looking-for-the-contact-email/1203 "2026-03-12T10:12:17Z")
Project Name (if applicable, otherwise just type n/a) n/a Question Hello, I am trying to contact the Epicollect team but the email address I have does not seem to work (it was epicollect@cgps.group). My message cannot … --- ## [descarga de base de datos ](https://community.epicollect.net/t/descarga-de-base-de-datos/1201)
**Author:** [@Fernanda\_Vargas](https://community.epicollect.net/u/Fernanda_Vargas)\ **Replies:** 1\ **Last updated:** [March 2, 2026, 8:53am UTC](https://community.epicollect.net/t/descarga-de-base-de-datos/1201 "2026-03-02T08:53:16Z")
Project Name (if applicable, otherwise just type n/a) INSPECCION 5 CONVIVENCIA Y PAZ YOPAL Question descargo la matriz y el archivo de excel me lo descarga mal de tal forma que todos los datos estan en columna , y antes… --- ## [My Projects are vanished all of sudden.](https://community.epicollect.net/t/my-projects-are-vanished-all-of-sudden/1200)
**Author:** [@Dr\_Charan\_K\_S](https://community.epicollect.net/u/Dr_Charan_K_S)\ **Replies:** 1\ **Last updated:** [March 2, 2026, 8:54am UTC](https://community.epicollect.net/t/my-projects-are-vanished-all-of-sudden/1200 "2026-03-02T08:54:17Z")
Project Name (if applicable, otherwise just type n/a) Academic Stress and Anxiety Kolar Question Today I opened the epicollect; all of a sudden the projects vanished. Now how should I get my projects back? I confirm I … [Next page](https://community.epicollect.net/c/general/1.md?page=1)