# Error en video?

**URL:** <https://community.epicollect.net/t/error-en-video/411>\
**Category:** General\
**Created:** [June 22, 2022, 2:24am UTC](https://community.epicollect.net/t/error-en-video/411 "2022-06-22T02:24:32Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Diego\_Lezama](https://community.epicollect.net/user_avatar/community.epicollect.net/diego_lezama/32/840_2.png) [@Diego\_Lezama](https://community.epicollect.net/u/Diego_Lezama)\
**Post date:** [June 22, 2022, 2:24am UTC](https://community.epicollect.net/t/error-en-video/411/1 "2022-06-22T02:24:32Z")

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Cuando grabó un vídeo la aplicación me manda un error el cual no puede guardar el video, y al querer sincronizar me dice que hay error por archivo no permitido en 3l video, cómo corrijo esto por favor ??

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**Author:** ![Epicollect5](https://community.epicollect.net/user_avatar/community.epicollect.net/epicollect5/32/2653_2.png) [@Epicollect5](https://community.epicollect.net/u/Epicollect5)\
**Post date:** [June 22, 2022, 7:50am UTC](https://community.epicollect.net/t/error-en-video/411/2 "2022-06-22T07:50:04Z")

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Probably the video size is too big, try to take shorter videos.

Can you upload some screenshots of the error?