# Issue on android 11

**URL:** <https://community.epicollect.net/t/issue-on-android-11/284>\
**Category:** General\
**Created:** [November 18, 2021, 12:08pm UTC](https://community.epicollect.net/t/issue-on-android-11/284 "2021-11-18T12:08:36Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![royx\_nusa](https://community.epicollect.net/user_avatar/community.epicollect.net/royx_nusa/32/591_2.png) [@royx\_nusa](https://community.epicollect.net/u/royx_nusa)\
**Post date:** [November 18, 2021, 12:08pm UTC](https://community.epicollect.net/t/issue-on-android-11/284/1 "2021-11-18T12:08:36Z")

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why epicollect5 not running on android 11?  
I’ve tried to install epicollect5 on a device with Android OS 11 but can’t

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**Author:** ![Epicollect5](https://community.epicollect.net/user_avatar/community.epicollect.net/epicollect5/32/2653_2.png) [@Epicollect5](https://community.epicollect.net/u/Epicollect5)\
**Post date:** [November 18, 2021, 12:12pm UTC](https://community.epicollect.net/t/issue-on-android-11/284/2 "2021-11-18T12:12:54Z")

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We cannot replicate your issue, what device do you have?

We have thousand of users on Android 11, see below

 ![Screenshot 2021-11-18 at 13.12.11](https://discourse-space.fra1.digitaloceanspaces.com/original/1X/caa02ba211b7477864b60b1f6316b34e37b37c0f.png)

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**Author:** ![royx\_nusa](https://community.epicollect.net/user_avatar/community.epicollect.net/royx_nusa/32/591_2.png) [@royx\_nusa](https://community.epicollect.net/u/royx_nusa)\
**Post date:** [November 19, 2021, 10:50am UTC](https://community.epicollect.net/t/issue-on-android-11/284/3 "2021-11-19T10:50:14Z")

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I have device Chuwi HiPad Plus  
terima kasih banyak

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**Author:** ![Epicollect5](https://community.epicollect.net/user_avatar/community.epicollect.net/epicollect5/32/2653_2.png) [@Epicollect5](https://community.epicollect.net/u/Epicollect5)\
**Post date:** [November 19, 2021, 4:02pm UTC](https://community.epicollect.net/t/issue-on-android-11/284/4 "2021-11-19T16:02:37Z")

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Apparently, that device does not have GPS, so currently not compatible with Epicollect5 via the Play Store as that is a hardware requirement.

You could try to install the app from a third-party app store like Aurora or Aptoide.

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<div class="post-metadata">

**Author:** ![royx\_nusa](https://community.epicollect.net/user_avatar/community.epicollect.net/royx_nusa/32/591_2.png) [@royx\_nusa](https://community.epicollect.net/u/royx_nusa)\
**Post date:** [November 21, 2021, 8:08pm UTC](https://community.epicollect.net/t/issue-on-android-11/284/5 "2021-11-21T20:08:12Z")

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terima kasih banyak untuk pencerahannya  
saya akan mencoba saran yang diberikan