# Object error in saving entries

**URL:** <https://community.epicollect.net/t/object-error-in-saving-entries/855>\
**Category:** General\
**Created:** [June 2, 2024, 3:14pm UTC](https://community.epicollect.net/t/object-error-in-saving-entries/855 "2024-06-02T15:14:41Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![beninda](https://community.epicollect.net/letter_avatar_proxy/v4/letter/b/b487fb/32.png) [@beninda](https://community.epicollect.net/u/beninda)\
**Post date:** [June 2, 2024, 3:14pm UTC](https://community.epicollect.net/t/object-error-in-saving-entries/855/1 "2024-06-02T15:14:41Z")

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Hello Team  
When trying to save the entry in my survey, i get this error. What might be causing it?

 ![image](https://discourse-space.fra1.digitaloceanspaces.com/original/2X/b/b2f7e7392a9bd616f595e6e113207ccbe516d592.jpeg)

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**Author:** ![Epicollect5](https://community.epicollect.net/user_avatar/community.epicollect.net/epicollect5/32/2653_2.png) [@Epicollect5](https://community.epicollect.net/u/Epicollect5)\
**Post date:** [June 3, 2024, 9:19am UTC](https://community.epicollect.net/t/object-error-in-saving-entries/855/2 "2024-06-03T09:19:10Z")

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Hello,

If you haven’t already, could you attempt to reinstall the app? Keep in mind that uninstalling the application will result in the removal of data from your device.

Should the problem persist, kindly share steps to replicate the issue, possibly with screenshots and providing the app version and device info, allowing us to investigate further.

Thank you.

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**Author:** ![beninda](https://community.epicollect.net/letter_avatar_proxy/v4/letter/b/b487fb/32.png) [@beninda](https://community.epicollect.net/u/beninda)\
**Post date:** [June 3, 2024, 11:47am UTC](https://community.epicollect.net/t/object-error-in-saving-entries/855/3 "2024-06-03T11:47:08Z")

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On my device, it has worked. A field officer has tried and is getting an error. I have a video for it but i dunno how to share it over here

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**Author:** ![Epicollect5](https://community.epicollect.net/user_avatar/community.epicollect.net/epicollect5/32/2653_2.png) [@Epicollect5](https://community.epicollect.net/u/Epicollect5)\
**Post date:** [June 3, 2024, 1:10pm UTC](https://community.epicollect.net/t/object-error-in-saving-entries/855/4 "2024-06-03T13:10:29Z")

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You might upload the video somewhere else like YouTube or Vimeo and paste the link here

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**Author:** ![Epicollect5](https://community.epicollect.net/user_avatar/community.epicollect.net/epicollect5/32/2653_2.png) [@Epicollect5](https://community.epicollect.net/u/Epicollect5)\
**Post date:** [June 3, 2024, 1:46pm UTC](https://community.epicollect.net/t/object-error-in-saving-entries/855/5 "2024-06-03T13:46:51Z")

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Actually, it is possible to drag and drop a video in mp4 format directly

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**Author:** ![Epicollect5](https://community.epicollect.net/user_avatar/community.epicollect.net/epicollect5/32/2653_2.png) [@Epicollect5](https://community.epicollect.net/u/Epicollect5)\
**Post date:** [June 17, 2024, 9:41am UTC](https://community.epicollect.net/t/object-error-in-saving-entries/855/6 "2024-06-17T09:41:03Z")

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It appears that no additional details have been provided regarding the current thread.

In the absence of further information, we are unable to proceed with the discussion.

If you have any additional details to share or questions to ask, please feel free to start a new thread.

Thank you for your understanding.

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<div class="post-metadata">

**Author:** ![Epicollect5](https://community.epicollect.net/user_avatar/community.epicollect.net/epicollect5/32/2653_2.png) [@Epicollect5](https://community.epicollect.net/u/Epicollect5)\
**Post date:** [June 17, 2024, 9:41am UTC](https://community.epicollect.net/t/object-error-in-saving-entries/855/7 "2024-06-17T09:41:06Z")

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