# Recuperar entradas

**URL:** <https://community.epicollect.net/t/recuperar-entradas/702>\
**Category:** General\
**Created:** [December 3, 2023, 6:42pm UTC](https://community.epicollect.net/t/recuperar-entradas/702 "2023-12-03T18:42:35Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Ernesto\_Leon](https://community.epicollect.net/user_avatar/community.epicollect.net/ernesto_leon/32/1912_2.png) [@Ernesto\_Leon](https://community.epicollect.net/u/Ernesto_Leon)\
**Post date:** [December 3, 2023, 6:42pm UTC](https://community.epicollect.net/t/recuperar-entradas/702/1 "2023-12-03T18:42:35Z")

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Un colector de datos al abrir su app de epicollect de manera rutinaria, la app le desconecto su cuenta y al iniciar sesión ya no estaban las entradas, ¿Hay manera de extraerlas del celular o cargarlas nuevamente ? Lo que quiero es recuperar las entradas

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**Author:** ![Epicollect5](https://community.epicollect.net/user_avatar/community.epicollect.net/epicollect5/32/2653_2.png) [@Epicollect5](https://community.epicollect.net/u/Epicollect5)\
**Post date:** [December 4, 2023, 10:36am UTC](https://community.epicollect.net/t/recuperar-entradas/702/2 "2023-12-04T10:36:55Z")

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Could you kindly share an example, possibly with screenshots, illustrating the issue you’re encountering? Moreover, please provide the name of the project(s) affected by the issue.

Your insights will greatly assist in understanding and resolving the problem.

Thank you.

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**Author:** ![Epicollect5](https://community.epicollect.net/user_avatar/community.epicollect.net/epicollect5/32/2653_2.png) [@Epicollect5](https://community.epicollect.net/u/Epicollect5)\
**Post date:** [December 12, 2023, 10:35am UTC](https://community.epicollect.net/t/recuperar-entradas/702/3 "2023-12-12T10:35:39Z")

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It appears that no additional details have been provided regarding the current thread.

In the absence of further information, we are unable to proceed with the discussion.

If you have any additional details to share or questions to ask, please feel free to start a new thread.

Thank you for your understanding.

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**Author:** ![Epicollect5](https://community.epicollect.net/user_avatar/community.epicollect.net/epicollect5/32/2653_2.png) [@Epicollect5](https://community.epicollect.net/u/Epicollect5)\
**Post date:** [December 12, 2023, 10:35am UTC](https://community.epicollect.net/t/recuperar-entradas/702/4 "2023-12-12T10:35:43Z")

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