"+Add Entry" button not showing (web app)

My collegue can’t upload entries even if the project is public and she’s also manager.

Could you suggest why?

Thanx

Could you kindly share an example, possibly with screenshots, illustrating the issue you’re encountering? Moreover, please provide the name of the project(s) affected by the issue.

Your insights will greatly assist in understanding and resolving the problem.

Thank you.

The project is Epicollect5 - ECOS Paesaggi sonori negli Ecomusei

I’m not able to share the screenshot my collegue screenshot right now.
To be more clear, she can’t upload entries from the webapp used from her phone, because she can’t see the upload button + under the title of the project.

Hope this could be useful.

Thank you

Is that user actually logged in?
Entries cannot be added without being authenticated when using the web application, so the + button will not show.

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