En mi proyecto he recopilado data con teléfonos android y iphone. Pero no puedo descargar las entradas en un celular iphone de lo cargado en un celular android. Y las entradas efextivamente si fueron cargadas por que si estan en la base de datos de la web.
Could you kindly share an example, possibly with screenshots, illustrating the issue you’re encountering? Moreover, please provide the name of the project(s) affected by the issue.
Your insights will greatly assist in understanding and resolving the problem.
Thank you.
El nombre del proyecto es HG HUC.
Este es un dispositivo Android, dónde descargue las entradas sin problemas.
Y acá en un teléfono iphone, donde no puedo descargar las entradas.
We cannot reproduce the issue on our test devices, see screenshots
iPhone SE, iOS 16.7.2
iPhone 14 Pro, iOS 16.7.2
Your project does not have any entries for the “Evoluciones” form yet, we checked on the 19th of January at 9.57 am UTC.
The parent form “Historia” has only 2 entries, which we can download without any issues.
More info on downloading entries to the device can be found on our User Guide at →
Aún no me salen entradas, y ya lo he intentado en 3 teléfonos distintos. Todos iphone XS MAX 17.2.1.
¿Será por la versión? ;(
Ya descubrí que pasaba. Tenía que ponerlo público, el proyecto tenia que dejarlo en público y no escondido, si no los iphone no lo detectan, eso debe ser un bug.
We are currently unable to reproduce the reported issue. Unfortunately, this means we are limited in our ability to provide further assistance at this time.
We sincerely apologize for any inconvenience this may have caused. If there are additional details or specific scenarios that could aid in resolving the issue, please feel free to share them with us by opening a new thread.
Thank you for your understanding.