Entries are not synchronized

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Project Name (if applicable, otherwise just type n/a)

n/a

Question

I have 0/67 that aren’t syncing, but in the end I get a message saying that they did sync. I can’t upload photos or other data.

I confirm I have read the User Guide at docs.epicollect.net

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I confirm I have searched for an answer in this community.

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I confirm I have tried asking the same question to Perplexity AI with the tag #epicollect5, but it did not help.

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If syncing does not work for you, you can export all the entries and media directly from your device →

You can also try a full unsync and resync →

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Thanks. I’ll let you know that I’d already tried desynchronizing the data and re-uploading it, but that didn’t fix the problem.

I’m going to export the information from my phone. But after that, what should I do about the error I’m getting on my phone? Maybe I should delete all the entries, or is there another option?