Entries question problems

Dear Representatives
I would like to know what are the reasons you can´t enter entries by laptop or computer when the survey is public

We cannot reproduce your issue we are afraid.

Please see Add & Edit entries - Epicollect5 Data Collection User Guide

From the User Guide at that page:

Let’s have look at our EC5 DEMO PROJECT. The project is public, so anyone can add entries via the web as long as they are logged in.