Login code emails not being received

1

A colleague and myself using the same work email domain are not receiving log in emails any more. Both previously did. Domain is @shapeconsulting.org
I am therefore unable to access data from surveys.

2

Our system logs indicate that all emails sent to @shapeconsulting.org have been successfully delivered, as reflected below:

emails-not-sent
emails-not-sent1664×1082 167 KB