Looking for the Contact email

1

Project Name (if applicable, otherwise just type n/a)

n/a

Question

Hello,

I am trying to contact the Epicollect team but the email address I have does not seem to work (it was epicollect@cgps.group). My message cannot be delivered.

I am a research officer working for a French non-profit organization, and we are currently exploring the possibility of using Epicollect for a wildlife monitoring program involving camera traps.

Could you please confirm the correct contact email for support or technical questions?

Thank you very much for your help.

Best regards
Léa Trackoen

I confirm I have read the User Guide at docs.epicollect.net

on

I confirm I have searched for an answer in this community.

on

I confirm I have tried asking the same question to Perplexity AI with the tag #epicollect5, but it did not help.

on

2

The email address you used is indeed correct. However, please note that its inbox is not actively monitored for technical support queries.

For technical questions regarding your wildlife monitoring program or any issues you encounter with the platform, we strongly encourage you to post them here in the community forum. This is the best place to get detailed assistance, as it allows us and other experienced users to help you more effectively.

Additionally, many common questions are already covered in our documentation, which you can find here: https://docs.epicollect.net/. It’s a great resource to consult as you explore using Epicollect5 for your camera trap project.