Restoring saved but non-uploaded entries if the app uninstalled

1

Hi!
One of my data collectors happened to uninstall his app from his phone, without uploading saved entries. Is there a way to restore those entries once the epicollect 5 app is re-installed to the same phone under same email?

Thank you very much in advance!

S

2

There is not any option on the Epicollect5 side we are afraid, you might have some luck if you enabled Google backups (Android) or iCloud (iOS) before uninstalling, but that is beyond our control. Uninstalling the app deletes all its data saved to the device.