We have been unable to download photos from our survey data as images - instead, downloading a CSV file is producing an output with URL links in the photo columns.
Does anyone have experience of this or have a fix/way of downloading photos as JPEGs or similar?
Is there something available for Mac? All the extensions I’m using are not getting all the images and not retaining the original file name (corresponding to the name in the downloaded CSV)
I am currently undertaking a survey that is private, i was wondering if Epicollect has had the opportunity to look at the aspect to complete the bulk download of media files ?